Back to Electrical Repair

Dear customer,

Costs
The current repair fee is a flat $85 for S13 HUD clusters, and $75 for Soarers, plus return postage costs. This is regardless of how many hours it takes me to do the actual repair, so no surprises for you.

EMV's take a lot more time and are prone to complex faults so the repair charge is a flat $190 fee now.

If it's beyond repair I'll tell you by email, and I'd expect you to just pay the return post for it to come back to you, and that's all. Postage is normally the same as you paid to send it, but I insist on registration for the return trip.

Payment
I take Direct bank deposit, Paypal or Aust Post Money Order (please advise me which BEFORE paying). No cheques please.

Payment sent after I've contacted you to let you know I've fixed it is OK with me. I warrantee my repairs for three months, returned to me.

Send by Australia Post
Please use Australia Post in preference to a courier company to avoid a possible long delay in the parcels arrival to me. Why is that ? Because a courier will take the parcel back to a dispatch depot if they miss me at home, and that happens regularly for many reasons. The depot may well be at the airport, which is 30km away and nowhere near normal travels for me. Collection may take me a week to organise and cost me time and fuel. .

If Australia Post miss me the parcel is at the P.O. only 2km away !

Before sending
Please include a description of what happens to the S13 HUD instrument cluster or Soarer instrument cluster. I need the whole S13 instrument cluster unit, I won't accept just the S13 internal speedo module by itself any more. I don't need the top dash projector though, leave it in your car. Always remove the negative battery terminal cable on the car when removing or fitting the dash cluster to avoid any more damage!

When sending a Toyota EMV display please send the rear piggyback unit (clip on tin box) along with the main display unit. Please don't ship the radio-cassette deck or mounting plates to avoid higher postage costs.

Packing

S13 Clusters - Use an Aussie Post BP sized parcel carton, which is the larger box most post offices should have in stock for a couple of dollars. Take with you about a meter or two of bubble wrap and/or scrunched news paper, wrap it so the trip meter and HUD stalks are well protected. Tape the box up well too. It should cost about $13 by regular parcel post to send it from a capital city, registration is a very good idea for an extra $2.30. Please don't forget to put your return postal address on the box or inside it. Including your email address is a good idea too.
Soarer clusters and EMV's are bigger and heavier, and you are best to cut down a larger tough cardboard box and make it fit. Use lots of packing, I will reuse the same box and packing you send it to me in. Postage cost varies depending on how big you made the box and weight. I can't stress enough to pack them well, Aussie Post contractors play football with parcels at lunchtimes I'm quite sure :-)

Adelaide Customers
Adelaide customers are welcome to drop the units in to me at Wynn Vale after hours or to catch me in the city most days. Ask for my address and mobile number if doing that.

Turn-around time
Repair times can vary a little but it's very rare for me not to be able to turn it around in two or three days. Postage time takes about 3-5 working days each way from a Capital city.

My postal address is:   (PLEASE EMAIL ME FOR THE FULL CORRECT ADDRESS)

Mr M Sniedze
xxxxxxxx
Wynn Vale
South Australia
5xxxx

cheers,
Martin

PS. If you have had someone else fiddle with the cluster or EMV already you had better let me know now in advance, because that might change the costs. I've wasted much extra time fixing other technicians disasters!

my email: mr.sneezy@bigpond.com