We don't use automated online ordering yet as much of our gear is built to order or only made in small numbers. To order
International customers please note we only accept paypal for overseas payment. Bank cheques or Western Union are no longer accepted due to costs and hassles on our end. Exchange RatesAll our prices are quoted in Australian Dollars ($AU) and international customers can pay via Paypal in $AU so no need to convert. Generally $AU are worth less than $US (particularly at present - Nov08) making our gear cheaper for US customers. To see what the cost will be in your currency just go here and enter the details. Shipping - Within AustraliaWe use the standard Australia Post mail service. Delivery is generally 2 to 3 days. Goods can also be sent Express Post Platinum for an increased cost. Shipping - InternationalTwo options exist postal system for international orders. The cheaper option is Air Mail. This has proven to be a reliable, relatively fast and cost effective service to most countries. Delivery is usually 7 to 10 working days (to most destinations) but it depends on how long customs take to process the goods in your country. Obviously we have no control over this. A tracking number is not available with this service. Insurance is available at added cost. Unfortunately if delivery problems occur there is very little we can do about it. Second option is EMS global courier. This is much more expensive but many people now request this service as it provides fastest possible delivery, expedited customs clearance and full tracking. Cost is around $AU50 for most items. We'll let you know the actual shipping cost when you place your order. Approximate Shipping Costs
* We generally calculate postage by taking the actual postage cost and adding $AU5 for packing materials, packaging labour and time spent driving to the Post Office and waiting in line when we could be doing more interesting things. Important: To comply with the Customs Act we must declare all goods as invoiced and packaged. The declared value of your consignment will only be for physical items posted. Please do not ask us to mark as a lower value, gift or otherwise.
Paypal feesPaypal is a wonderful service - particularly for international transactions. And it's instant - so when you send us money we get it as fast as it takes to email us. No waiting for funds to clear. But like all good things it comes at a price. For international orders it's 4% and for Australian orders it's 3%. This will be added to your quote (if applicable).
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